Revealed: 7,500+ hotel rooms booked by SG Government for Stay-Home Notice (SHN) persons

Short of declaring a full lockdown and stopping Singaporean residents from coming home from abroad during the global Covid-19 outbreak, the Singapore government has put in place a strict Stay-Home Notice (SHN) protocol that involves a 14-day isolation upon arrival.

And instead of allowing returnees to go back to their own homes and risking the potential spread of the coronavirus (to their family members, for example), the government has coordinated a massive response to house returnees in dedicated facilities for the duration of their two-week SHN, including booking over 7,500 hotel rooms and serviced apartments across Singapore.

We’re talking about entire properties booked out for one- or two-month blocks. A check with one of the hotels reserved by the government revealed that the booking was made through the Singapore Tourism Board, which points towards a swift and organised whole-of-government approach to contain the spread of 

Covid-19 in our community. (Earlier, we wrote about how the URA is coordinating with property developers.)

These are just some of the major hotels that are stepping up for the nation in time of need by providing their properties for SHN:



Operated by

No. of Rooms

Conrad Centennial Singapore

Marina Bay

Hilton Worldwide


Grand Park Orchard


Park Hotel Group


InterContinental Singapore


InterContinental Hotels Group


Pan Pacific Singapore

Marina Bay

Pan Pacific Group


Parkroyal Collection Pickering


Pan Pacific Group


Royal Plaza on Scotts


Sajahtera Investments


Six Senses Duxton

Tanjong Pagar

InterContinental Hotels Group


Six Senses Maxwell

Tanjong Pagar

InterContinental Hotels Group


Shangri-la Rasa Sentosa Resort and Spa


Shangri-la Group


Swissotel The Stamford Singapore

City Hall

Swissotel Hotels and Resorts


Village Hotel Albert Court


Far East Hospitality


Village Hotel Sentosa


Far East Hospitality


What the ‘Stay-Home Notice hotels’ told us:

For the hotels in the above list, can confirm they have been booked out by the government and are unable to take reservations from other guests currently. Some, like Shangri-la Rasa Sentosa Resort and Spa, told us that “our hotel has been requested by the government to provide a dedicated facility for returning guests on Stay-Home Notice” and “will only be available from first of May onwards”, whereas Village Hotel Sentosa told us bookings will reopen from “first of June”.

Despite the government booking up entire properties only up until a certain date, most hotels we spoke to, such as Conrad Centennial Singapore, Pan Pacific Hotel, Village Hotel Albert Court, told us outright that they are not taking any reservations “until further notice”. (FYI: Dining establishments at these hotels remain open to the public, as food for persons serving SHN is catered by an external vendor.)

With more than 200,000 Singaporeans living abroad and the Covid-19 outbreak showing no sign of abating at the time of writing, it’s understandable that we need the volume of accommodation for an indefinite period of time. Even if the global situation improves and border restrictions are lifted, it’s likely that our government will continue to impose SHN on foreign arrivals, given the elusiveness of the coronavirus and the need to play it as safe as possible.

stay home notice shn hotel singapore parkroyal collection pickeringA hotel room at Parkroyal Collection Pickering, which is being used as a designated facility to house Stay-Home Notice (SHN) returnees.

But why so atas?

We know that many Singaporeans have been asking: Why is there a need for the government to spend so much money for hotel rooms to house those who are issued with a Stay-Home Notice? Why can’t we just house them in dormitories, chalets, army camps and even vacant HDB units?

Before you question the need to spend millions of taxpayer money on hotels for SHN, here’s the reasons why we think the government is doing the right thing:

Reason #1: Only hotels can offer large centralised accommodation

Frankly, there not a lot of places that are able to provide the volume of accommodation that hotels do. There are no HDB blocks that are vacant on a scale that can house the sheer number of returnees, and even if there is, an HDB block typically only has, on average, about 150 units. And most of them are in 3- or 4-room configurations, not ideal for one-person isolation.

Furthermore, unlike other residential facilities, hotels already have a network of CCTVs in common areas, as well as a team of security personnel, that can be used to spot any breach of the Stay-Home Notice.

[Recommended article: How the Resilience Package could help the SG property market]

Reason #2: Hotels come with a whole suite of support staff 

Looking after thousands of people serving Stay-Home Notices can be a logistical nightmare. And the stakes are so high that we cannot afford to slip up.

Hotels come with a ready team of staff, who’ve been trained to high standards for ensuring the well-being of guests, with the vital camaraderie of working as a huge team and a wealth of experience under their belts when it comes to deep cleaning and disinfecting procedures, as well as handling of contingency and emergency situations.

Housing SHN returnees in hotels, government personnel can focus on monitoring their health status without having to tend to personal needs like getting them another blanket or fixing a faulty light bulbthe hotel has those things covered.

Reason #3: This is important for the image of our nation 

Even in the middle of a crisis, public image is vital. Not only has the Singapore government long been known for putting our best foot forward, be it in public housing or healthcare or tourism, it also knows the value in doing so.

Already, we have reports of SHN returnees documenting their time of serving the Stay-Home Notice on social media. Every positive experience is an endorsement of our country for potential visitors. And when Covid-19 does eventually blow over, the good impressions we’ve left will position us well for a recovery.

Reason #4: A 14-day isolation is no joke 

Imagine having to be alone in a confined space for two whole weeks. Even with your smartphone and gadgets, your sanity will be sorely tested just a few days into confinement. A well-appointed hotel room makes the best out of a challenging situation. It’s the most humane thing next to the high-risk move of isolating returnees at home.

Reason #5: The hotels are further away from the heartlands 

Isolation is the name of the game here, and just as well that hotels are typically located far from the population centres of Singapore: the HDB heartlands. The risk of community spread is further reduced by accommodating returnees in locations such as Marina Bay and Tanjong Pagar for their stay home notice.

Reason #6: The hotels will otherwise be empty anyway 

As we all know, tourism is dead for the time being. Hotels are facing dark times and their staff are worried about their livelihoods as occupancy drops to zero or near zero. So, a contract with the government to provide bulk Stay-Home Notice accommodation is a godsend, and is a move that will potentially safeguard thousands of jobs in the industry and directly boost the economy, in addition to the recently announced Resilience Package.

But why are there so many five-star hotels on the list?

The short answer is because there’s no margin for mistakes. There are several key criteria when choosing a hotel for an undertaking as important as providing SHN accommodation, and only the very best hotels meet those criteria.

Not only must the hotels have a stellar track record, their staff needs to be at the top of their game and able to coordinate and execute instructions and procedures as advised by the government. One of the must-haves, in terms of hardware, is an air-conditioning system that ensures every room has a supply of clean, filtered air.

Will the hotel Stay-Home Notice (SHN) be effective?Our government has clearly thought it through and did a risk-cost-benefit analysis before it decided to mass-book entire hotels in Singapore to isolate those returning from abroad. One thing’s for sure: We will not leave Singaporeans stranded overseas in times of crisis. And we’re glad that the hotels are stepping up and playing a role in our fight against Covid-19!

[Additional research and reporting by Eliza Hamizah]

This article was originally published on, and is republished with permission.

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#1 divads 2020-04-01 19:15

Minister for National Development Lawrence Wong said that if current rates of infection in China continue, Singapore could consider lifting travel restrictions for tourists from some cities, such as Beijing and Shanghai.

Hotel reits like Far East HTrust good value

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